Terms and Conditions

Welcome to staycleandaily. By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.

Use of Site

By using this site, you certify that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.

Products and Services

All products and services are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

Accuracy of Information

We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free.

Payment Terms

We accept various forms of payment and reserve the right to refuse any order. All payments must be received before order processing.

Shipping and Delivery

Shipping times may vary depending on your location. We are not responsible for delays caused by shipping carriers or customs.

Limitation of Liability

Our company shall not be responsible for the actions, omissions, or errors of any third-party courier services linked to or provided through our platform. We do not assume any liability for the loss, damage, delay, or nondelivery of items that occur during the course of handling, transportation, or delivery by the courier services. This limitation of liability applies to all services provided or facilitated by our company, including but not limited to package delivery, mail forwarding, and any other related services.

2. Third-Party Services

Our company may facilitate the use of third-party courier services as a convenience for our customers. However, we do not control or operate these courier services, and therefore, we cannot be held accountable for their performance, actions, or conduct. Any issues, disputes, or claims related to the courier services should be directed to the respective courier service provider.

3. Exclusions of Liability

We shall not be liable for any direct, indirect, incidental, lose of items, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, loss of data, business interruption, or any other commercial damages arising from the use of courier services linked to or provided through our company. This exclusion of liability extends to any and all claims, whether based on warranty, contract, tort, or any other legal theory.

4. Insurance and Compensation

It is the responsibility of the customer to procure adequate insurance coverage for the items being sent through courier services. Our company does not provide any insurance coverage for shipments, and we do not guarantee any compensation for loss, damage, or delay of items under any circumstances. Customers are encouraged to inquire about insurance options directly with the courier service provider.

If you require additional insurance coverage for deliveries sent via our courier partners (such as Royal Mail or others), you must specify the desired insurance amount before your item is dispatched. We are not responsible for requesting or confirming insurance coverage on your behalf.

Unless otherwise stated by you in writing prior to dispatch, all parcels will be sent with the courier’s standard coverage of up to £75.
We will not be liable for any loss, damage, or claims exceeding this amount.

Returns and Refunds

Please refer to our Returns Policy for information about returns and refunds.

Limitation of Liability

staycleandaily shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of this site.

The following Terms of Use is a legal contract between an individual user and staycleandaily regarding the use of your website and services. Please update these guidelines according to your specific policies.

Introduction

Please read these terms of use carefully. By accessing our site or using our services, you acknowledge that you understand, agree, and are bound by these terms.

Here at staycleandaily we ensure to make it our up most priority to make sure that sneakers are cleaned to the highest level of standard as possible. All sneakers/handbags are cleaned at the consumers own risk, we will not take responsibility and will not be subjected to liability for any footwear/handbags that has been previously damaged before given to us, thus Staycleandaily do not issue payments for damaged handbag/footwear or fixtures for services previously rendered.

Staycleandaily will only issue refunds for the price of the service rendered if the consumer is unsatisfied with the level of standard provided by Staycleandaily.

Staycleandaily does not guarantee the complete removal of all stains, however upon customer request Sneaker Cleaning & Handbag Sanctuary can try to remove the stain – this will be done at the customer’s own risk and we will not be liable for any damages.

Staycleandaily will use all reasonable efforts to ensure that our cleaning service maintains a high quality of service. However, we shall not assume any responsibility for colour loss, colour fade, colour transfer, discolouration or shrinkage (out of shape which is unpredictable) and stiffening of shoe skins and skins becoming brittle, or the forming of wrinkles during the drying process, and any other unforeseen occurrence, in the course of the process – the utmost care will be given to each individual item. Staycleandaily has any concern with regards to the colorfastness, or the age and/or weakness of the item, we will contact you to obtain your approval before proceeding to care for the item.

If we are unable to obtain your authorisation in a timely manner, we may then return the item without cleaning it together with a full refund.

Staycleandaily liability with respect to any item damage – if proven to be damaged due to our negligence – shall not exceed six (4) times our premium cleaning charges or fees for the item regardless of brand or condition. If you are not happy with the quality of service provided, you have 24 hours from return to contact our team at or the request will become void.

management@staycleandaily.co.uk

Staycleandaily liability with respect to any item being lost - if proven to be lost due to our negligence staycleandaily will only pay up to 65% of the original retail price of the items, the payout can take up to 90 days depending on the value of the item.

Changes to Terms

We reserve the right to update these terms and conditions at any time. Continued use of the site following any changes constitutes acceptance of those changes.